Terms of Service

Last updated: July 22, 2026

1. The service

Duetola provides independent informational guides and optional one-on-one assistance relating to mobile recharges and bill payments in the UAE. We are not a telecom operator and do not operate any mobile network.

2. Independence and trademarks

Duetola is an independent information and assistance service. We are not affiliated with, endorsed by, or authorized by Etisalat by e& or du (EITC). All trademarks belong to their respective owners. Brand names are used solely to identify which network a guide describes (nominative use).

3. Accuracy of information

We verify guides regularly, but operator prices, promotions, and procedures change without notice. Information on this site is provided "as is" for general guidance; always confirm current terms on the operator's official channels before paying.

4. Fees

Guides are free. Any fee for the assisted service is disclosed and agreed before work begins, and is separate from any amount payable to a telecom operator.

5. Payments to operators

All recharge and bill amounts are paid by you through the operators' official channels. Duetola never collects card details, passwords, or one-time passcodes.

6. Limitation of liability

To the maximum extent permitted by law, Duetola is not liable for losses arising from operator outages, promotion changes, misdirected top-ups caused by incorrect numbers you provided, or your use of third-party services.

7. Acceptable use

You agree not to use this site for unlawful purposes or to attempt to disrupt its operation.

8. Contact

Questions about these terms: support@duetola.com.